Find a family's invoice or receipt

Search by the child — usually the name you have — rather than by the parent who paid.

An invoice is addressed to the parent who paid, but the name you are given at the counter is almost always the child's. You can search either way.

1. Open Invoices

From the sidebar, Payments → Invoices.

2. Filter by the child

Start typing in Filter by Student…, then choose the name from the list that appears.

You can filter by Parent the same way, and by Status — for example, to find everything still unpaid.

3. Read the result

Each row shows the invoice number, the parent who paid, the children the purchase covers, the date, what was bought, the total and whether it is paid.

A shared package names every child it covers, so a single invoice may list two siblings.

Live, Migrated and All

Three buttons sit above the list:

• Live — invoices raised in this system. This is what you want almost always.
• Migrated — records brought across from the old system when the academy

moved over. They are there for history and cannot be edited.

• All — both together.

Getting the receipt to the family

Open the payment behind the invoice to view its receipt, or send it to the parent by email from the same place.

Related: Check what a family owes · Record a payment · Cancel a package and return the value.