Run a promotion
Set up a time-limited discount on chosen packages, so staff cannot get the price wrong at the counter.
A promotion is a discount the academy is running, defined once and applied at checkout by name. Setting it up properly means nobody has to remember what this month's offer was.
1. Open Promotions
Settings → Configs → Promotions, under Pricing & Commerce. Then Add Promotion.
2. Define the offer
- Name — what staff will pick at checkout. Make it unambiguous:
"March intake 15%", not "Promo 2".
- Package Types — which products it applies to. A promotion that applies to
everything is rarely what you meant.
- Value Type — Percentage or Fixed amount.
- Discount — the percentage or the ringgit amount.
- Validity — the window it can be used in.
- Allowed Statuses — which kinds of student may use it. This is how you make
an offer that only new sign-ups get, or only existing families.
Then Create.
3. Check it applies as you expect
Price one cart before you announce it. On the checkout line, Apply promotions should offer it, and the total should move by what you intended.
Remember the order things apply in: percentage discounts first, then fixed ones, then SST on what remains. A percentage promotion combined with a voucher is not the same as the two added together — see Apply a discount.
4. Let it expire
Do not delete a finished promotion. Let its validity window close: the sales that used it keep their explanation, and next year you can see whether it worked.
Related: Apply a discount · Issue a voucher · Sell a package.