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Evaluate a coach

Observe a lesson and record it against the same checklist every time, so standards mean something.

Staff & payroll Head instructor, owner 3 min read

An evaluation is a formal observation of a lesson. Done consistently, it is what makes "a good coach" a description rather than an opinion — and it feeds the career ladder, so it decides promotions too.

1. Start the evaluation

Management → Evaluation, then New Evaluation. Choose the coach and the class you are observing.

ScreenshotThe evaluation list with past observations and their results

2. Work through the checklist

The form is grouped into sections, each with individual items you mark as met or not met. Select All and Deselect All are there for speed, but a form filled in with one click is a form nobody will trust in six months.

Record whether the lesson plan was clear, and add comments — the comments are what the coach actually learns from.

3. Set the overall result

Pass or fail the evaluation as a whole.

A failed evaluation is a serious signal. It should be followed by a conversation and a re-observation, not filed and forgotten. It also sits in the record that decides whether this coach advances.

4. Tell the coach

The value is in the debrief. The record exists so the conversation is grounded in the same criteria for everyone — not so the conversation can be skipped.

How it connects to their career

The career ladder requires a number of evaluations at each level before a coach advances. So evaluations are not paperwork: without them, a coach who deserves promotion cannot get one, because the criteria will never be met.

Related: The coach career ladder · Log a conduct incident.