Attendance statuses explained

What Present, Absent, Unsure and Burn each mean — and which of them charge the family a class.

Four statuses, and the difference between two of them is money.

The four

• Present — the child attended. A credit is charged.
• Absent — the child did not attend, and is not charged.
• Unsure — nobody has decided yet. Nothing is charged. This is what a

session starts as.

• Burn — the child did not attend, and the class is charged anyway.

Burn is the one to understand

Burn is for a late cancellation or a no-show that the academy charges for. It is the only status where "did they turn up?" and "were they charged?" disagree.

Everywhere the system asks *did the child attend*, a Burn counts as an absence: the register shows them absent, the daily and monthly attendance figures count them absent, and the parent's portal shows the class as an absence.

Everywhere the system asks *was a class used up*, a Burn counts like a Present: a credit comes off the package, and the class cannot be given back.

What Burn does not do

A Burn never starts a package's validity clock. If a package's expiry is counted from the first class, a burned no-show is not that first class — the clock waits for the child to actually turn up.

Changing your mind

You can change a status after marking it. The system is careful about what that costs:

• Present ↔ Burn — the credit was already taken and stays taken. Flipping

between them does not charge a second credit, and does not give one back.

• Present or Burn → Absent or Unsure — the credit is returned.
• Absent or Unsure → Present or Burn — a credit is taken.

Once a day has been finalised, the marks for that day and branch are locked. See Take the register.

Why a family pool only pays once

If two siblings share one package and both are in the same session, the pool is charged one credit for that occasion, not two. A Burn counts the same way — so a sibling marked Present and a sibling marked Burn in one session still costs the family a single class.

What blocks other actions

Because Present and Burn both hold a credit, both stop things that would strand it. You cannot end a booking, remove a child from a session, or edit a class in a way that would erase a Present or a Burn without dealing with the credit first. Absent and Unsure rows carry nothing and are cleared freely.

Related: Packages, credits and seats · Confirm the day's attendance · Find out where a package's credits went.