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Move a child to another class

A family wants a different day, or a child has outgrown their group. Close the old seat and open a new one.

Classes & scheduling Front desk, branch admin 3 min read

Moving a child is two things happening at once: they give up one seat and take another. The system records both, which is why the history stays honest.

1. Find the class with room

From the student's profile, open the slotting screen and find the class you are moving them to. Check it has space before you touch the current booking — nothing is more awkward than closing a seat you cannot replace.

ScreenshotThe slot grid with a target class that has space

2. Slot them into the new class

Pick the class, choose the package that will fund it, and slot the student in, exactly as for a new booking.

3. End the old booking

Back on the student's profile, find the old booking and choose End. The seat closes and returns to sellable capacity straight away, so somebody else can take it.

ScreenshotThe bookings list on the student profile, with the old booking closed
Close the old seat. A booking left open holds a place nobody can sell, and the child appears on two registers. Capacity reports will show that class as fuller than it is.

What the family sees

Only changing the coach? That is not a move. Change the coach on the class itself and every child keeps their seat and their dates — see Create a class.

Moving a whole class

If an entire class is changing day or time, change the class rather than moving each child. Everyone keeps their seat.

Related: Book a child into a class · Packages, credits and seats.