See who is working their list看谁把手上的名单做完了
Which staff are clearing the follow-ups they were given, which are not, and which tasks were quietly dropped.哪些员工把交办的跟进做完了、哪些没有、哪些被悄悄漏掉。
这篇指南的正文目前只有英文版。标题、摘要与导览已翻译；内文仍在翻译中。
Every day Hull hands the front desk a list: renewals due, trials to chase, children falling behind. HR → Staff KPI shows what happened to it.
Head coaches and the owner only.
The two halves
Completion by staff — a row per person: how many tasks they were given, how many they finished, how many on time, how many late, how many were left to go stale.
The task table — every individual task, filterable by staff, branch, type and date. This is where you go when a number in the first table looks wrong and you want to see what is behind it.
The one number to read first
Forgotten. A task nobody completed and nobody closed is not the same as a task somebody tried and failed. It means a family expected a call and did not get one, and no one noticed.
Late is a workload problem. Forgotten is a process problem.
What this is not
It is not a score. Hull shows the counts and stops. There is no grade, no ranking, no target it measures people against — because the right number of tasks depends on the branch, the month and who was on leave, and a system that does not know that has no business grading anyone.
Read it with what you already know about the person, or it will mislead you.
What it does not show yet
Sign-ups, trial conversion, renewal rates and churn are not on this page. They were in the first design and were taken out: the page does one job now — who worked their list — and the business results live where they always did, on the Overview Dashboard and the marketing dashboard.
Related: Work today's follow-up list · Read the Overview Dashboard · Evaluate a coach.